Monthly Archives: September 2008

Although Kicker does some of the activities that in a lot of circles would be called “User Experience” or “Experience Design,” it’s my feeling that experiences can’t really be designed. You can only provide the resources for people to have an experience; then it’s the people (users) themselves who create the experience. People bring all [...]

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I was speaking at a conference in Japan recently, and since it had just been launched there, the talk was all iPhone, iPhone, iPhone. An audience member asked the panel I was on if all organizations needed a Steve Jobs in order to get good products like the iPhone made. My response was that every [...]

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