What a gauge or any indicator on a dashboard should display is either status (what is happening now, e.g. my radio station, the time, signal strength, wash cycle, etc.) or resources: how much of a particular thing I have remaining. Could be fuel, could be unread messages, could be time. Figure out what the most important resources and statuses are, filter by the frequency of use, then make those indicators the most prominent. Continue reading Display Information that Helps Users Make Decisions >>
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There’s a bit of a backlash against what are called “rock stars” in the design profession (although I suppose every profession has its so-called rock stars.) When I said last year in my keynote at Interaction 09 that the role of any professional organization is to make its practitioners into stars, people groaned, saying we didn’t need more rock stars. Jeff Howard has even noted (“Rock Stars Need Not Apply”) that the rock star stance is anathema to doing service design. I’m in favor of more design rock stars, not less, for three reasons. Continue reading In Defense of Design Rock Stars >>
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The Language of Things: Understanding the World of Desirable Objects by Deyan Sudjic, director of Design Museum in London, is a curious, interesting book. It looks at the world of objects through several lenses: language, archetypes, luxury, fashion, and art. Some of these (language, archetypes) I found more interesting than others (fashion), but it has some smart ideas about the objects that surround us, and how we should design them. Continue reading Review: The Language of Things >>
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Content strategy is all well and good, of course, but it has brought with it the rallying cry of “Content First!” and a million articles about how “Content is King.” Content is king…except when it’s not. Continue reading Content: Not Always King >>
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