Archive for Product Strategy

Viva La Fidget

Humans run on energy. We have lots of it. Sometimes it comes out in quirky ways. We squirm around, tap our feet, twirl our pens… even when we’re tired and lethargic, we gulp down some coffee and KAPOW! we’re back to being our twiddling, jiggling,…

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Screens Make Me Sick

Screens make me sick. Like, literally sick. I get very bad motion sickness. I can’t use technology in any moving vehicle, not even on a train. Every time I get on BART, I get really jealous that everyone else is able to retreat into their…

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How to Lie with Design Strategy

I gave a presentation at Adaptive Path’s 2010 MX Conference, which was kind of a mini-sequel to my How to Lie with Design Research talk I gave a few years ago.

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Why Products Suck #9: They Don’t Fulfill a Need

Part IX in an ongoing series of Why Products Suck (and what we can do about it).

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Common Product-Service Business Strategies

It’s a common business strategy to integrate a physical product with a service. In many ways, it’s been that way for over a century, but with an even tighter possible integration now that the service can transform the way the physical product works (via firmware updates, new service agreements, applications, games, content, etc.) There seems to be a few common business strategies for these product-service combinations.

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Aging and Sustainability (Indulge the Fantasy)

This article on homes designed for an aging population sparked a few thoughts about the parallels between aging and sustainability. I’m thinking about how each can inform the other.

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Me Too Design

Industrial designers are taught to stay on top of design trends. When the first charcoal PC came out it didn’t take long for most computer makers to go from beige to black. But the practice of borrowing design cues seems to be increasing to the point where a careful observer could probably tell the year a product was introduced just by its design. This year especially it seems that companies have taken that idea to a whole new level. Not only are companies mimicking design cues, but some are stealing design language and even an entire brand.

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A Call for Haptic Porn (No, It’s Not Dirty)

Why is it that no one has created a compelling demonstration of the value of a haptic devices through audio and visual channels?

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Interactive Gestures Coming to Appliances

First it was public restrooms. Now your kitchen. This new side-by-side refrigerator by AEG-Electrolux conserves energy by going into sleep mode and but can be woken up with a wave, just like the paper towel dispenser at an airport bathroom

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Adding Value and The Buddha Nature of Products

One phrase you hear a lot of in product design is “adding value” or “value-add.” As in, “Being able to see their account balance is a value-add for customers.” What this usually means, however, is adding a new feature. “Being able to turn your washing…

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New blog post: Eyes on the Road! Or why my car should NOT be a giant smartphone on wheels: http://t.co/O4Z8OJ3N6S4 hours ago